Technology

The Forrester New Wave™: Chatbots for IT Operations, Q4 2020

In its latest report on chatbots for IT operations, Forrester analyzes “the nine providers that matter most” — helping you choose the right chatbot for your environment.

AI chatbots automate mundane tasks to alleviate workloads for your IT help desk and improve the employee self-help experience.

Download the report to learn:

  • Key considerations for selecting a chatbot for IT automation
  • Findings on each of the vendors scored against 10 criteria
  • Why Forrester named Moveworks a leader among the top IT chatbots and virtual agent
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